Email and Chat Team Leader - J-K Network Manpower Services - Jobs in the Philippines, Job Search & Job Opportunities

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Email and Chat Team Leader
Posting Period:
2017/10/09 - 2018/03/09
BPO
Makati
P25, 000 (negotiable) + Transportation Allowance
English
Responsibilities:
Recruitment Process:
1 day hiring
1st : Initial interview
2nd: For the final assessment and interview

Company Profile:
This company is one of the fastest growing BPO company in Japan and in the Philippines. They offer customer service support and solutions, Inbound/ Outbound Sales, data analysis, email and chat support. The company has many different branches international (Esp. in Asia) and very dedicated in assisting and helping people to achieve the first-class service of the company.

Benefits:
Vacation Leaves
Sick Leaves
Transportation Allowance
Philcare/ HMO
And other benefits that will be discuss upon the interview.


- Handling email and chat support staff
- Responsible in keeping customer records by updating account information.
- Suggesting solutions to services issues by knowing and understanding the customer's complaint
- Responsible in giving performance feedback to each member
- Assisting the supervisors and manager with daily operation of the company"
Requirements:
* Has Excellent English communication skills
* Can lead a group of diverse people
* Has experience in chat and email support
* Willing to work in shifting schedules

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