Vietnamese IT Helpdesk Associate - J-K Network Manpower Services - Jobs in the Philippines, Job Search & Job Opportunities

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Vietnamese IT Helpdesk Associate
Posting Period:
2017/10/09 - 2018/12/09
Vietnamese IT Helpdesk Associate
Quezon City
Negotiable
English, Vietnamese
Responsibilities:
• Handle inbound, and / or outbound, and / or non-voice transactions with customers
• Responsible in providing level 1 technical support
• Identifying the cause of reported issue
• Record and update the status received by the resolver groups
• Callback the user and confirm resolution
Requirements:
• Vietnamese
• Can speak, read and write Vietnamese
• At least conversational in English
• Preferably Bachelor Degree Holder
• Background in IT or BPO is a big advantage
• Willing to work on shifting schedule


This company is a global information technology, consulting and outsourcing company with 170,000+ work service client around the world. It is headquartered in Bangalore, India. They are known for providing innovative delivery of outsourced work to their valued clients and its commitment to sustainability.

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